Have a question or need help? You have come to the right place. Here you will find answers to frequently asked questions, links to related websites and downloadable documentation. If what you are looking for is not available here, please contact us for further information.

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Do I have a choice of which physiotherapy clinic to attend?

Yes, it is your choice which clinic you attend. We accept referral forms from any clinic. Clinics range in therapist skill sets and office environments. Not all therapists carry post-graduate certifications or have the years of experience that we offer. Additionally, we choose to provide treatment to clients in private treatment rooms rather than in a busy open gym environment.

Do I need a physician referral?

No. As a primary health care service, you do not require a physician’s referral to seek treatment however, some extended benefit plans may require it for re-imbursement.

What should I expect on my first visit?

Your first visit is your assessment which is typically 45 minutes. During this visit, your physiotherapist will take a thorough history of your condition, complete injury specific testing to determine the source of your impairment and provide recommendations for treatment to address your issues.

What should I wear to physiotherapy?

In general, you should wear comfortable clothing that will allow for movement with ease. We have private treatment rooms and washrooms so it is possible to change your clothes at the clinic.

Will I be sore after my treatment?

Everyone responds differently to various types of treatment. Periodically, you may experience soreness following a session. This does not necessarily mean that the condition has worsened and it is important to advise your therapist of this on your next visit as they may need to utilize alternative methods or modify treatment.

Will physiotherapy help my condition?

Most conditions can be treated and improved with physiotherapy. This can range from pain, fractures, joint replacements, sprains/strains to neurological conditions such as carpel tunnel or strokes. If you are not sure, please do not hesitate to call our office to enquire.


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